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General Program

C-109 - HLC's Complaints Policy and Procedure: An Overview and Practical Guidance

Monday, April 7, 2025
1:30 PM - 2:15 PM CT
Location: Zurich E-G, First Floor (Swissotel)
HLC Presentation
This presentation will help institutional representatives understand HLC's policy and procedure related to complaints. This includes an overview of how HLC receives, reviews and follows up on complaints, as well as information on how institutions should review and respond to complaints received by HLC.